Returns & Refunds

We want you to love your tea. If something isn't right, reach out within 30 days of delivery and we'll make it right.

Eligibility

• Unopened products may be returned within 30 days for a full refund.
• Opened products can be refunded or replaced if you're unsatisfied with quality — just tell us what happened.
• Damaged or incorrect items are always replaced at no cost.

How to start a return

Email hello@coemdrink.com with your order number. We'll send return instructions and, once received, issue your refund to the original payment method within 5–7 business days.